Job Title: Sales & Program Coordinator Department: Sales Reports to: Program Manager Summary: Assists, plans and coordinates the sales and marketing of TicketOps Corporation products and/or services by performing the following duties. Essential duties and responsibilities include the following. Other duties may be assigned as required. Research and contact new and potential clients. Interface with manager, graphic and IT departments to get programs launched. Interface with clients to launch and develop programs. Post launch – The coordinator is responsible for the client’s online site management, changes and modifications. The coordinator will manage and create the eNewsletter that will be distributed to new and existing client contacts. The coordinator will be responsible for the ad word marketing program with Google. The coordinator will assist manager with work to ensure programs run seamlessly. The coordinator will create and implement reports to ensure efficiencies. The coordinator will make recommendations for enhancements to existing programs and software (up-selling clients on additional programs and services). The coordinator will interact with manager and team members on internal and external projects. The coordinator will meet with manager on a weekly/bi-weekly basis to review program status and plan future actions. The coordinator will be required to educate team members and customers on software and program capabilities. Additional skills required: Strong people and client communication skills. Comfort dealing with people. Organized from both a time-management and reporting standpoint. Creative, able to develop innovative concepts, solutions, systems and processes. Ability to work as required to meet deadlines. Ability to work in an entrepreneurial environment. Practical “roll up the sleeves” attitude. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or experience: College diploma or university degree preferred. Excellent working knowledge of common software programs (Word, Excel, PowerPoint and Outlook) is a requirement. Familiarity with HTML is an asset. Language skills: Strong written and verbal communication capabilities. Ability to read and interpret contracts, reports and information. Ability to respond effectively to common inquiries from clients, managers and co-workers. Ability to write articles and marketing text for eNewsletter and Google Ad Words. Ability to effectively present information to clients, managers and co-workers.